Terms & Conditions

 
 

CHILDREN

  • Children under 2 years old are not allowed on board due to the safety equipment sizing.

  • Children must be accompanied by an adult at all times.

  • All children must be a minimum of 90cm in height.

TOURS

  • Prices, tours and features are subject to change without notice.

  • Tours are subject to weather conditions. In the event of an unfavorable weather please contact our reservation office on +1 (345) 321 - 0588.

MEDIA RELEASE

By accepting the Terms and Conditions, on behalf of all members part of the booking, you agree that any videos and still images taken during a tour can be used in future advertising and promotion campaigns, as well as for legal purposes.

CANCELLATION

  • A minimum notice of 24 hours is required to change of cancel your reservation.

  • Cancellations made within 24 hours of a booked tour will not be refunded but an alternative booking can be arranged.

  • All cancellations initiated by DownUnder Submarines will be refunded in full irrespective of a time of cancellation.

REFUNDS

  • No refunds will be given for change of mind within 24 hours of the tour. 

  • No shows will be charged the full amount of the tour booked.

GIFT VOUCHERS

  • Gift Vouchers are valid for a period of 3 years from the purchase date for online purchases and booking must be made within this period. Gift Vouchers are for one use only.

  • All services by DownUnder Submarines are strictly subject to availability at the time of booking.

  • Booking using a gift voucher must be made online via the DownUnder Submarines website www.downundersubmarines.com. The voucher number must be entered in the Gift Voucher field on the booking page at the time of making the initial booking.

  • Gift Vouchers may be used as a payment for the Yellow Submarine Adventure tour.

  • The original Gift Voucher must be presented to the front desk upon check-in, otherwise a full payment must be made.

  • Gift Vouchers may not be redeemed for cash. No credit or change will be given on the unused portion of the Voucher. No the expiry date extensions will be available.

  • Gift Vouchers are not replaceable if lost, stolen or destroyed, photocopied or altered in any way and will not be accepted by DownUnder Submarines or be otherwise redeemable.

  • Terms are void where prohibited by law. Terms and Conditions of the Gift Voucher are governed by the law of Cayman Islands.

LIABILITY DISCLAIMER

As a passenger on a tour you are agree with the following:

“I acknowledge and agree that cruising on the submarine shall be entirely at my own risk and that I shall indemnify and keep indemnified DownUnder Submarines Ltd against any loss or damage from any cause whatsoever occasioned to my person or property whilst on board the submarine”.